Frequently Asked Questions


Thank you for taking the time to read our performance policies. They are intended to create a positive experience for you and all of our patrons. If you have a question about one of our policies, please don’t hesitate to call Studio’s Box Office at 202.332.3300.

WHAT TIME SHOULD I ARRIVE AT STUDIO?

We recommend you arrive thirty minutes prior to curtain, especially if you have tickets at Will Call. The lobby opens an hour before curtain. While you wait for the play to begin you can browse our pop-up Shop in the Elevator bookstore or check out our concessions bar, offering light snacks and beverages, including wine, beer, and specialty cocktails. 

LATE SEATING

Performances begin promptly. Latecomers will be seated at the House Manager’s discretion. Due to the intimate size of Studio’s theatres, we must seat latecomers in the most readily accessible seats. For some of our intimate shows in Stage 4, we will be unable to seat late patrons once the show has begun.

IS STUDIO ACCESSIBLE TO PERSONS WITH DISABILITIES?

All of our theatres are fully accessible. Studio Theatre strives to make its performances and facilities accessible to all our patrons. Due to the intimate size of Studio’s theatres, we have a limited number of accessible seats; please indicate any special needs when purchasing tickets.

Visit our Accessibility page for more information on Studio’s accessibility initiatives, including assistive listening devices, sign-interpreted and captioned performances, and accessibility to our theatres for people with limited mobility.

LOST TICKETS

If you misplace your tickets, visit the Box Office on your performance date and we will reprint your tickets. If you lose an entire set of subscription tickets, stop by the Box Office or call 202.332.3300 to request reprints of your subscription tickets. It may take as long as 24 hours to reprint a set of subscription tickets.

RUNning TIME

By the week before opening, the running time for each show will be listed on the show page, accessible in the Plays section of our website and clicking on the production you will attend. Alternatively, you can call the Box Office at 202.332.3300.

BRINGING YOUNG PERSONS TO THE THEATRE

We love introducing young persons to live theatre. Studio produces plays that reflect the contemporary world, and our plays frequently contain adult content. Adults are ultimately the best judge of the appropriateness for the young people they’ll bring with them, so if you have any questions about the content of our shows, please contact the Box Office at 202.332.3300. We’re happy to provide additional information to inform your decision.

In general, we advise against bringing children under the age of thirteen and do not allow babes in arms in our theatre.

TICKET PRICES AND SERVICE FEES

There is a $4 per-ticket handling fee on all transactions. This fee is waived for subscribers.

Studio Theatre ticket prices are based on demand. Ticket prices vary based on day of the week, seating section, and how full a particular performance is; as dates get closer and performances fill up, prices may increase.

GROUPS AND DISCOUNTS

Discounts are available for groups of ten or more people, as well as seniors, active and retired military personnel, students, artists, and people under 30.

For more information on our group rates, discounted tickets, and rush policies, visit our promotions page.

REFUND AND EXCHANGE POLICY

There are no refunds for tickets. Single Ticket purchasers can exchange up to 24 hours in advance of their performance and are subject to a $10 per-ticket exchange fee plus any difference in ticket price.

Subscribers are not subject to ticket exchange fees.

Day-of exchanges are not permitted.

CAN I DONATE MY TICKETS TO STUDIO FOR A TAX DONATION?

Subscribers who are unable to use their tickets at the last minute may turn them in as a contribution to Studio Theatre. The value of the donated tickets is tax-deductible and acknowledged by mail. To qualify, you must turn in tickets at least 24 hours before the scheduled performance. Tickets for past performances cannot be considered a donation.

DO ALL SHOWS HAVE AN INTERMISSION?

After opening, you may find out the running time and intermission information for each play by visiting the Plays section of our website and clicking on the production you are coming to see. Intermission information is also listed in your program, and is always available by calling the Box Office at 202.332.3300.

WHAT IS STUDIO’S DRESS CODE?

At a Studio performance, you’ll see all sorts of dress—from cocktail attire to business casual to jeans. The rule of thumb is to wear what makes you feel most comfortable.

PHOTO AND VIDEO DISCLAIMER

During your visit, you or members of your family may be filmed, videotaped, and/or photographed by a Studio employee, contract photographer, or the media. Your attendance at Studio events serves as permission for the use of your image, or the image of your family members, by Studio to publicize our programs or facilities. Please contact the House Manager on duty if you have any questions or concerns about this policy.

Contact Us


Studio Theatre

1501 14th Street NW
Washington, DC 20005

BOX OFFICE HOURS

Studio's Box Office is closed on Mondays.
Phone: Tuesday - Sunday, 12pm - 6pm (or one hour before Curtain)
Window: Tuesday - Sunday, 12pm - 6pm (or Curtain)

The Box Office is closed on weekends without performances. If there is a Monday performance, the Box Office will be open for regular hours. Please contact the Box Office for additional information. View the calendar of performances.

contact

Phone: 202.332.3300
Box Office Emailboxoffice@studiotheatre.org
The Box Office email is monitored daily during regular business hours. If you have questions or concerns outside our regular hours, we will respond to all emails within one business day.

Subscriptions

subscriptions@studiotheatre.org

Accessibility

boxoffice@studiotheatre.org
Learn more about Accessiblity at Studio

Exchange Online


New plans? No problem. Exchange your dates online

please note


Studio produces plays that reflect the contemporary world, and our plays frequently contain adult content. If you have questions about the content of our shows, or their appropriateness for younger audiences, please contact Studio’s Box Office at 202.332.3300. We’re happy to provide any additional information to inform your decision.